Burlington returns to chloramine water disinfectant

Between Dec. 3, 2023, and April 20, 2024, Archdale, Burlington, Greensboro, High Point, Jamestown, Randleman, Reidsville and the Piedmont Triad Regional Water Authority conducted a routine water quality preventative maintenance program involving the temporary use of chlorine instead of chloramines to disinfect area drinking water. The switch was important to maintain the safety of the city’s drinking water and to optimize the water quality in the distribution systems.

During the switch back to chloramines, some Burlington water customers may notice temporary taste or odor differences in their water. This is a normal part of the transition, and the actual water quality won’t be affected since both chlorinated and chloraminated water are safe for drinking, cooking and other general uses.

Some specialized industrial users such as medical facilities and other manufactures that use water in their production process should take precautions. Water resources staff have communicated with these industrial users.

For more information about the change, call the city of Burlington at 336-222-5132 or 336-222-5133.